Three systems we built and still support.
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Warehouse and inventory system
The situation
Stock lived in a shared spreadsheet. Receiving was written on paper and keyed in at the end of the shift, so the figure on screen was always a few hours behind the shelf. Nobody could say what had been reserved against an order without asking the storeman.
What we built
- Every stock movement records the item, the location and the person, so nothing moves without a trace
- Receiving, transfers and corrections as three simple screens a storeman uses from a phone
- Reorder points set per item by the supervisor, with alerts by email
- Count sheets, difference reports and a file the accounts team can open
What they operate today
Movements are recorded as they happen. Supervisors read stock off the system instead of asking. The reorder list is produced automatically rather than remembered.
- Manufacturing
- In use, supported by us
- The software, its database and hosting, all in the client's name
Multi-module operations platform
Staff records, device assignments and complaint email each sat in a different spreadsheet, owned by a different person, with no agreement on which copy was current.
- Staff dashboards, with each role seeing its own operation
- Device and asset tracking that keeps assignment history
- Email analytics reporting off the same records
- Each role can only see and change what it is allowed to
- Staff
- ▸ Devices
- Email analytics
- Access control
- Reports
IT · 9 devices awaiting return from leavers
- 214
- 26
- 3
Redrawn from a system we built. Sample values, not client data.
One platform holds the records the company argues about. Access is granted by role, and changes leave a trail.
Complaint email triage
Complaint email arrived in one shared inbox. Sorting it by hand meant the urgent items surfaced late, and the monthly summary was rebuilt by reading back through the inbox.
- Plain rules that read the subject, the sender and how long a message has waited, with nothing an auditor needs explained
- Routing to quality, logistics or sales, with escalation after 48 hours
- Every message is logged, so the monthly report is produced automatically instead of counted by hand
- A daily summary report every evening
Redrawn from a system we built. Sample values, not client data.
Messages are sorted on arrival and land with the team that owns them. The monthly figures come out of the system on their own.
Want the build notes on the warehouse system? We will walk you through it in twenty minutes, on your own stock problem.