Terms & Conditions

User agreement and terms of service for the VEXA marketplace platform.

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Binding Agreement

Welcome to VEXA. By accessing or using our platform, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you may not use our services.

1. Acceptance of Terms

By accessing or using VEXA (the "Platform"), you agree to be bound by these Terms & Conditions and any policies referenced herein. If you do not agree, do not use the Platform.

2. Account & Eligibility

To use VEXA, you must create an account and provide accurate information.

  • Users must be 18 years or older and provide accurate, complete information.
  • Agents and service providers must hold appropriate licenses and registrations (e.g., REN numbers for real estate agents).
  • You are responsible for maintaining the confidentiality of your account credentials.

3. Listings & Conduct

All listings and user conduct must comply with applicable laws and platform policies.

  • Users must only post lawful, accurate listings. Misrepresentation, fraud, or abusive behavior may result in removal or account termination.
  • Prohibited content includes false information, spam, harassment, or content that violates intellectual property rights.

4. Payments & Fees

VEXA may charge service fees for certain features and transactions.

Important Payment Notice

VEXA is not a party to transactions between buyers and sellers unless explicitly stated. Always verify payee details and avoid transferring funds to personal accounts for business transactions. Use secure payment methods and exercise caution when conducting transactions.

5. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is owned or licensed by VEXA. You may not reuse, distribute, or reproduce content without explicit written permission.

6. Disclaimers & Liability

VEXA provides the Platform "as is." To the fullest extent permitted by law, VEXA disclaims all warranties and is not liable for indirect, incidental, or consequential damages arising from your use of the Platform.

7. Indemnification

You agree to indemnify and hold VEXA, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Platform or breach of these terms.

8. Privacy

Your use of personal data is governed by our Privacy Policy, which forms part of these Terms & Conditions.

9. Termination

VEXA may suspend or terminate accounts for policy violations, suspected fraud, or any breach of these terms.

Termination does not relieve outstanding obligations, and you remain responsible for any fees or charges incurred prior to termination.

10. Governing Law

These terms are governed by the laws of Malaysia. Disputes will be subject to the exclusive jurisdiction of Malaysian courts unless otherwise required by applicable law.

11. Changes to Terms

VEXA may modify these terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised terms.

Material changes will be notified through the Platform or via email where reasonably practicable.

12. Contact

For questions about these Terms & Conditions, please contact us:

VEXA GLOBAL Enterprise

Email: support@vexa.com.my

Phone: +60 11-196 99928

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